AI Agents for Small Business OwnersFor business owners · done for you
AI Front Desk
An AI front desk answers the people who contact your business, finds out who they are and what they need, and passes it to you so nothing is lost. Ours covers the phone: it picks up every call in your business name, takes the details, flags urgent calls and texts you a summary. Try one built for your business free.
Get my free demo Hear it now: (305) 508-4154
Last checked: 2026-11-14.
What an AI front desk handles
"Front desk" can mean several channels. Here is what we do, and what to ask any provider about.
| Channel | Our service | Ask other providers |
|---|---|---|
| Phone calls | Yes. Answers day and night in your business name. | Hours, languages, and what happens on a bad line. |
| Messages and lead capture | Yes. Name, number, reason and urgency go on a call board. | Where the details are sent, and how fast. |
| Booking | Takes the details of a request and passes them to you. Calendar booking is not promised for every business. | Which calendars it connects to. |
| Alerts to you | A text summary after each call. | Text, email or app, and for which calls. |
| Text and web chat with customers | No. We are phone first. | Whether it is included or an extra. |
We are not affiliated with the companies listed or mentioned on this page. Other providers' features change, so check their own pages.
AI front desk vs live front desk vs voicemail
| AI front desk | Live person | Voicemail | |
|---|---|---|---|
| Answers when you are busy | Yes | Only if someone is there | No, caller leaves a message or hangs up |
| Night and weekends | Yes | Only with extra staff or a service | Yes, but no questions asked |
| Asks follow-up questions | The ones you choose | Yes, with judgement | No |
| Odd or sensitive calls | Hands them to you | Can handle | No |
| Can mishear | Yes, so it reads numbers back | Yes | You hear it yourself |
Which businesses it suits
It fits businesses where the owner is often on a job, with a client or off the clock and a missed call can be a lost customer. See the pages for plumbers, HVAC, contractors, law firms and salons. For the full service see AI receptionist for small business.
What to ask before you buy
- Which channels are included: phone only, or texts and chat too?
- Is the price flat, per minute or per call, and what happens above the included amount?
- Can you hear it for your own business before paying?
- Does it say it is automated, and do you approve the greeting?
- Can you keep your number and turn it off any time?
Try one first: the free demo
- Fill in a short form about your business.
- We build your demo and send you the number to call.
- Call it, see the call on the call board and the text alert you would get. Pay nothing unless you choose to go live ($249 a month after that).
Get my free demo Related: AI phone assistant · AI answering service
Questions owners ask
What is an AI front desk?
An AI front desk is software that does the job of the person who greets and routes your customers: it answers, finds out who is calling and why, and passes the details to you. Some products cover phone only. Others add text messages and website chat.
Is an AI front desk the same as an AI receptionist?
In practice the terms overlap. "Front desk" usually hints at more than the phone, such as bookings, messages and walk-in style questions. "Receptionist" usually means the phone. Ours is phone first, so we call it an AI receptionist.
How much does an AI front desk cost?
It varies by provider: flat monthly, per minute, per interaction or by quote. Ours: the demo is free, then $249 a month or $2,739 a year if you go live, with about 300 minutes a month included and 25 cents a minute above that. No setup fee.
Can it handle texts and web chat?
Ours answers phone calls. After each call it texts you a summary, but it does not hold text or web chat conversations with your customers. If you need those channels, ask any provider exactly which ones are included.
Is it right for a medical office?
We describe features only and give no medical advice. It can answer, take a caller's details and pass a message to your staff. Check your own privacy and recording rules before you use any call tool for patient calls.