AI Agents for Small Business OwnersFor attorneys and law offices
AI Receptionist for Law Firms
An AI receptionist for law firms answers every call, day or night. It tells the caller it is an AI, takes their name, number and a short summary, flags anything urgent, and texts you the details. It never gives legal advice. We build it for your firm, and you try it free first.
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Last checked: 2026-11-07. Not affiliated with the companies named on this page.
What the AI asks every caller
- Is it urgent? Anyone in custody, or a court date or deadline coming up?
- Name and callback number, read back to make sure it is right.
- The matter, in a sentence or two, so the caller is not interrogated.
- The other party's name, for a new matter only, so you can run your own conflict check.
We keep it short on purpose. A long intake form on the phone annoys callers, so the AI takes the message and you do the real intake.
Urgent matters: what it flags and who gets the text
If a caller says someone was arrested or a court date is close, the AI skips the small talk, takes the name and number, and texts you at once. You choose who gets the alert and what counts as urgent when we set it up.
What it will never do
- Give legal advice or say what a deadline means.
- Accept a case or promise representation.
- Quote fees you did not give it in writing.
- Confirm whether someone is your client, or discuss case details.
- Decide a conflict. It only collects names for you to review.
Disclosure and confidentiality
The AI says it is an AI at the start of the call and that the call does not create an attorney-client relationship. Rules on recording and on using AI with client information differ by state, so check your state bar's guidance. You approve the script before it goes live.
What you receive after each call
- A text alert, so you know right away.
- A summary on your call board: who called, what they want, how urgent it is, and the best time to call back.
- Spam and sales calls are tagged so you can ignore them.
AI receptionist vs answering service vs voicemail
| AI receptionist | Human answering service | Voicemail | |
|---|---|---|---|
| Answers | Every call, every hour | Within the service's staffed hours | Never live; the caller leaves a message or hangs up |
| Takes details | Name, number, short summary, urgency | Usually a message from a script | Whatever the caller says |
| Judgement on odd calls | None; hands them to you | A person can use some | None |
| Cost model | One monthly fee | Varies by provider | Usually included with your phone |
For a comparison of human services, see our AI answering service and after-hours answering pages.
What a missed intake call can cost: an example
This is an example with made-up numbers, not a promise. If you miss 5 new-client calls a month, and 1 in 5 would have become a client worth $2,000 to your firm, that is about $2,000 a month in work that went to someone else. Use your own numbers.
Questions attorneys ask
Can an AI receptionist take legal intake?
It can take the first message: the caller's name, callback number, a sentence or two about the matter, and the other party's name for a new matter. It passes everything to you. A lawyer decides whether to take the case.
Can it give legal advice?
No. It is set up never to give legal advice, never to say what a deadline means, and never to accept a case. It tells callers it is an AI and that the call does not create an attorney-client relationship.
Is it allowed under my state bar rules?
We do not give legal advice, so check your state bar's guidance on client confidentiality and AI tools before going live. We build the receptionist around a short, cautious script that you approve.
What happens with an urgent call, like an arrest or a court date?
The AI asks about urgent situations first. If the caller says someone is in custody or a court date is close, it takes their name and number and texts you right away, so you can call back fast.
What does it cost?
A free demo first: we build an AI receptionist for your firm and you call it. If you go live it is $249 a month, or $2,739 a year. You only pay when you choose to go live.
Try it free
Tell us about your firm and we build an AI receptionist for it, test it, and send you the number to call. Free to try. $249 a month only if you go live (or $2,739 a year). More about our AI receptionist for small business.