Done for you · built for heating and cooling

AI Receptionist for HVAC Companies

An AI receptionist for HVAC answers every call on the first ring, asks what the system is doing, flags no-heat and no-cool emergencies, and texts you the name, address and problem. Techs stay on the job instead of the phone. We build it for you; you forward your calls.

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Last checked: 2026-11-03.

A cold-snap Saturday: what the AI does

Several calls land at once while your techs are on roofs and in attics. The AI answers each one.
It asks what is wrong, not just for a message: no heat, no cooling, noise, leak, or a tune-up.
Emergencies are texted to you straight away so you decide who goes.
Routine requests, maintenance and estimate enquiries are collected with an address and callback number for the office to book.

What the AI asks every HVAC caller

Name and the best callback number.
Address, with the city first, read back to confirm.
What the system is doing, in the caller’s words, and the type of equipment if they know it.
How urgent it is, and the best time to call back.

Emergencies: what it flags and what it never advises

A no-heat or no-cooling call is marked urgent and texted to you at once. If a caller says they smell gas, see smoke or sparks, or someone feels dizzy near a fuel appliance, the AI tells them to leave the building and call the gas company or 911 from outside, then takes their details. It never gives repair advice and never books a gas-smell call as a normal job. You approve the emergency list before it goes live.

What you get after each call

A text alert with the caller, address and problem.
A summary on your call board.
Nothing promised for you: no price quoted, no arrival time you did not approve.

What it will not do

Quote prices or promise a technician’s arrival time.
Diagnose or advise repairs.
Replace your dispatcher: it takes the details, you make the call.
Connect to your field-service software unless we confirm that for your setup.

The cost of a missed call: an example

Example only, with made-up numbers: if you miss 5 calls a week and one in five would have become a $300 job, that is about $1,200 a month. Use your own numbers.

What our service includes

A free demo first: we build an AI receptionist for your business and you call it.
Only if you go live: $249 a month, or $2,739 a year. No setup fee.
About 300 minutes a month included, then 25¢ a minute.
We build it, test it and keep it running.
Every call summarised on your call board, with a text alert for each lead.

Questions owners ask

Can an AI receptionist handle HVAC emergencies?

It flags no-heat, no-cool and safety calls, tells callers with a gas smell to leave and call the gas company or 911, and texts you at once. It does not diagnose or advise repairs.

Will it book service calls on my calendar?

It collects the details and texts you so you or your office can book the job. We confirm any calendar connection for your setup before promising it.

Does it work with ServiceTitan or Housecall Pro?

We have not confirmed integrations with those systems, so we do not promise them. Ask us about your software and we will tell you plainly.

What does it cost?

The demo is free. If you go live it is $249 a month or $2,739 a year, with about 300 minutes a month included and 25 cents a minute above that.

Can I keep my current number?

Yes. You forward your calls to the line we set up, and turn forwarding off any time.

Try it free

Tell us about your business and we will build your demo and send you the number to call. Read more about our AI receptionist for small business or the AI answering service. Also in the trades: AI receptionist for plumbers.

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